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Help with DuoVuo

Support

DuoVuo 1.0 for iPhone

Compatibility

DuoVuo requires iOS 17 or later and a physical iPhone that supports simultaneous front and rear camera capture. Available camera combinations can vary by model.

Camera or microphone access

Open iPhone Settings, find DuoVuo, and enable Camera and Microphone. Enable Photos access if you want finished videos copied automatically to Photos.

If the screen locks

iOS does not allow a regular camera app to keep using the cameras while the screen is locked. DuoVuo stops safely, finishes the recording, and preserves the two source files if the final composition cannot complete in time.

Contact support

Email mto@me.com and include:

  • DuoVuo version and build number
  • iPhone model and iOS version
  • PiP or Split, and what happened before the issue

Norsk bokmål

DuoVuo-support

DuoVuo krever iOS 17 eller nyere og en fysisk iPhone med støtte for samtidig bruk av front- og bakkamera.

Ved problemer, send e-post til mto@me.com med appversjon, iPhone-modell, iOS-versjon, valgt modus og en kort beskrivelse av hva som skjedde.